Information on the use of cookies

1. What are cookies?

Cookies are small text files that websites send to your device, which are stored on your device before being re-sent to the same websites on your next visit.

2. Purpose

The FERLOG SERVICE SRL website uses cookies and similar tools to:

• ensure the technical functioning of the site;
• allow navigation and use of essential features;
• manage the booking and payment process;
• collect aggregate statistical data on site usage.

 

3. Types of cookies used
4. a) Necessary technical cookies

They are used to enable navigation, session management, proper platform functioning, and, where applicable, completion of bookings and payments. These cookies do not require the user’s prior consent.

1. b) Analytical cookies

The site may use analytical cookies, including third-party cookies, to collect aggregate statistical information on site usage, for example using tools similar to Google Analytics with anonymized IP addresses.
These tools will be configured in compliance with applicable legislation.

1. c) Third-party cookies related to payments

Third-party services, including Nexi systems, may be used to manage online payments. In such cases, the user is directed to payment infrastructures and environments managed by the relevant provider, and FERLOG does not acquire complete payment card data.

4. Legal basis

The use of technical cookies is based on the need to make the site and its services available.
The use of any non-technical cookies requires the user’s consent, where required.

5. Consent Management

When accessing the site, the user sees a specific banner or consent management system that allows them to:

• accept all cookies, where applicable;
• reject unnecessary cookies;
• select individual preferences.

The user can change his/her preferences at any time using the appropriate tool made available on the site.

6. Disabling via browser

Users can also disable cookies through their browser settings. Disabling technical cookies may affect the proper functioning of the site and prevent the completion of the booking.

7. List of cookies

Cookie	Supplier	Type	Purpose	Duration
cookie_consent	lacasadipietro.it	Technician	Stores acceptance/rejection of cookie banners	Variable, often 6 months
wordpress_test_cookie	WordPress	Technician	Check browser cookie support	Session
wp_woocommerce_session_*	WooCommerce	Technician	Manages user session/booking/cart	about 2 days
woocommerce_cart_hash	WooCommerce	Technician	Update cart/booking data	Session
woocommerce_items_in_cart	WooCommerce	Technician	Check the presence of products/reservations in the cart	Session
PHPSESSID	Server/PHP	Technician	Technical session management, if active	Session
_ga	Google Analytics	Analytical	Distinguish users by aggregate statistics	2 years
_ga_*	Google Analytics 4	Analytical	Maintain GA4 session state	2 years
_gid	Google Analytics	Analytical	Visitor statistics	24 hours
Nexi Cookies	Nexi	Technical/Third Party	Online payment management	according to Nexi policy

8. Privacy Contacts

For any information regarding privacy and cookies:

• Owner: FERLOG SERVICE SRL , PEC ferlogservicesrl@pec.it ;
• DPO: Attorney Rocca Maria , privacy@lacasadipietro.it